Creating a fragrance in my shop?

The customer experience: the overall impression that your company, brand or product makes on the customer. It extends from visiting your website to paying at the cash register in the physical shop, and from watching a TV commercial to calling customer service to deal with a complaint or question. As a retailer, you devote a lot of time and energy to improving your brand image. You have therefore considered every associated aspect, or haven’t you? People often fail to take the smell of a shop into account in their efforts to achieve the envisaged customer experience. And yet fragrances have a quite considerable influence on consumer behaviour. A fresh fragrance in the shop or a recognizable one that is in keeping with the style of your brand is an excellent means of catering to your customers’ needs.

A delightful fragrance experience in your shop

Creating a delightful fragrance experience may sound challenging, but it isn’t really. In a small shop, a consumer product may prove adequate in lending the smell of your premises a little more character. Check out our fragrance sticks or oil burners to gain a better impression of the options available to improve the atmosphere in your shop.